Facebook account got hacked – need help!
February 26th, 2009
When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. We assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.
Follow these steps to recover your hacked Facebook account:
- Visit http://www.facebook.com/help/contact.php?show_form=account_hacked
- Contact email address: enter your email address, if possible the same email you have registered account with
- Full name on the account: enter your full name on the account so they will be able to verify application
- Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
- Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
- Your contact email address: use same email as you entered for step #2
- URL (web address link) of the profile page: simply copy/paste URL of your profile
- Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
- Submit “My Account Has Been Compromised” form
(link updated on December 26th)
You will receive a reply shortly after Facebook staff review your application.
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my FB account got hacked recently… I submitted details you mentioned… I hope I get it back.. well, anyhow I got new one already :D
stop using Facebook.. I’ve read they steal your personal information.. not wondering why you got your account hacked
I’ve heard many Facebook accounts been hacked lately. I am happy I don’t use social sites like Facebook or Netlog.
The only reason you account gets hacked if you set an easy password.
Dont be a moron and set a complex password!
Not sure why Facebook doesn’t take care of this at first place. There system is risky.
My friend’s Facebook account got also hacked few weeks ago. But he got it back, using this method.
Thank you for pointing us in a right direction.
I keep getting Incorrect Email Password Combination .. does that mean my Facebook account got hacked?
Hey had problems, like those you’ve described above but I can not get it to work because I can not paste the url add … my account has been chopped a Osse there another way you can get help to get his account back on
Mine Facebook id has also been hacked? what should I do now?
@V§
I suggest you to submit this form above… I think this is the only way you can get your hacked account back.
thanks 4 solution.
My facebook was hacked too.
i will never vengeance to her/him. but, i will hope to God so that every hacker be gave aware. What they do is wrong. N I hope God pardon them.
i just hacked this guys account and im messaging all his friends to tell them i hate them. so far nobody has figured out that im a hacker.
am i doing something wrong?
as when i go to facebook i do not get the last bit you meantion in step 8?
help!
when u do this do they send the infromation to your email address that u registered with, or do can you provide an alternative one? because my yahoo email that i signed up with got hacked too.
please help…i would really appreciate it
is no longer available, it redirects to
any alternative !
sorry it redirects to help
I got hacked Aug 24th stating I was doing something with a Muslim and then a real nasty profile pic (I’ll leave that to the imagination). I reset password and took down a bunch of stuff, also left some groups on FB that were targeted (Christian). Just have them re-send your password to your email and do a complete scan on your computer/remove cookies. I may not stay there, don’t feel safe.
i got hacked a few days ago , and i filled out that form but facebook still havnt replyed to my message. i am really worried and i just want my facebook back! they also hacked into my msn. how long does it usually take for facebook to reply and help me get it back ? i am really worried and confuzed.
my niece account has been hacked and we cant bring it back … maybe the hacker changed every thing even the secret Q and A .. so what should we do?
please help us to bring it back.. thanks
my face got hacked about a month ago and ever since then, ive been trying to get it back and do something about it and nothing seems to work at all. the person is posting false infprmation and is also pertending to be me. i use facebook for school and to communicate with family that live in europe. i tried to make a new facebook account and the one that got hacked popped up again and the new one i made wouldnt let me use my name cause its on the old account…he also hacked into my email account and changed the security questions so that i cant get onto in at all. the email is really important to me because i use that for school and assignments.and i called yahoo and they just said sorry.didnt help AT ALL! and how can an old account be deleted when the hacker can reactivate it? i cant get rid of my old facebook for good so that it cant be reactivated and so that he cant get on pretending to be me and reactivate it? please help me.
my facebook got hacked a while ago and sent url links to my friends, they did not get sent to everyone tho, just about 30 starting alphabetically. i have tried to reset my password several times and submitted the form above for hacked accounts. i have also submitted a form for posts sent from my account that i didn’t send. its been a couple of weeks and i haven’t heard back from any of these. somebody please help me or give information on someone to call to resolve this issue. really starting to get on my nerves now as i thaught facebook was a multi million pound business. this is a joke know has responded to any my claims/ emails and losing hope i will ever get it back. as i say its been weeks and nothing
@jewman
stupid jew
My account has also been hacked but unfortunately I don’t see any posts re similar story. I can still log in to FB but only as the person who hacked me. All my info, friends and applications have gone and the profile is entirely different because it’s it’s his and not mine. I reset my password (as recommended by fb)but am still the hacker :( FB have been notified but I get no reply and I’m getting quite frustrated by the time and effort i’m putting in to resolve the issue. Does FB support really exist???
My daughter has had her account stolen and someone is using it on an evening, they have all her pictures and info. A friend has asked them questions and they do not know the answers to them. They are also saying she wants sex with anyone from the age of 5 yrs and up, she is only 14 herself. I have deactiveted the account i can find and its not hers, please sort this as soon as possible and i would be grateful if you would let me know what is happening on my email blueeyed.elaine@hotmail.com, I am her mum.
I cannot get on my face book,everytime I try it blocks me from getting on.Something to do with a verification code.I did’nt get a verfication code when it was activated if so it was’nt in my E mail.Thank you for your help.
I can not get access to my facebook as they say my e-mail and password are not valid. I have been using them for about three years and never had any trouble befor and i want them restored so i can use them on face-book. I have just opened a subscripition with facebook an want to enjoy using it . Renee R.
When can i get back to using my proper e-mail and password with out having to get verified as i never got a verifcation code and if i can use my e-mail adress and my own password that i have been using in the past three years Thank You Renee R.
@richard ramsey
@richard ramsey
the account was hacked, we can t retrieve the password because the email was hacked too.
i forgot my password for facebook and msn