Facebook account got hacked – need help!
February 26th, 2009
When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. We assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.
Follow these steps to recover your hacked Facebook account:
- Visit http://www.facebook.com/help/contact.php?show_form=account_hacked
- Contact email address: enter your email address, if possible the same email you have registered account with
- Full name on the account: enter your full name on the account so they will be able to verify application
- Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
- Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
- Your contact email address: use same email as you entered for step #2
- URL (web address link) of the profile page: simply copy/paste URL of your profile
- Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
- Submit “My Account Has Been Compromised” form
(link updated on December 26th)
You will receive a reply shortly after Facebook staff review your application.
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my FB account got hacked recently… I submitted details you mentioned… I hope I get it back.. well, anyhow I got new one already :D
stop using Facebook.. I’ve read they steal your personal information.. not wondering why you got your account hacked
I’ve heard many Facebook accounts been hacked lately. I am happy I don’t use social sites like Facebook or Netlog.
The only reason you account gets hacked if you set an easy password.
Dont be a moron and set a complex password!
Not sure why Facebook doesn’t take care of this at first place. There system is risky.
My friend’s Facebook account got also hacked few weeks ago. But he got it back, using this method.
Thank you for pointing us in a right direction.
I keep getting Incorrect Email Password Combination .. does that mean my Facebook account got hacked?
Hey had problems, like those you’ve described above but I can not get it to work because I can not paste the url add … my account has been chopped a Osse there another way you can get help to get his account back on
Mine Facebook id has also been hacked? what should I do now?
@V§
I suggest you to submit this form above… I think this is the only way you can get your hacked account back.
thanks 4 solution.
My facebook was hacked too.
i will never vengeance to her/him. but, i will hope to God so that every hacker be gave aware. What they do is wrong. N I hope God pardon them.
i just hacked this guys account and im messaging all his friends to tell them i hate them. so far nobody has figured out that im a hacker.
am i doing something wrong?
as when i go to facebook i do not get the last bit you meantion in step 8?
help!
when u do this do they send the infromation to your email address that u registered with, or do can you provide an alternative one? because my yahoo email that i signed up with got hacked too.
please help…i would really appreciate it
is no longer available, it redirects to
any alternative !
sorry it redirects to help
I got hacked Aug 24th stating I was doing something with a Muslim and then a real nasty profile pic (I’ll leave that to the imagination). I reset password and took down a bunch of stuff, also left some groups on FB that were targeted (Christian). Just have them re-send your password to your email and do a complete scan on your computer/remove cookies. I may not stay there, don’t feel safe.
i got hacked a few days ago , and i filled out that form but facebook still havnt replyed to my message. i am really worried and i just want my facebook back! they also hacked into my msn. how long does it usually take for facebook to reply and help me get it back ? i am really worried and confuzed.
my niece account has been hacked and we cant bring it back … maybe the hacker changed every thing even the secret Q and A .. so what should we do?
please help us to bring it back.. thanks
my face got hacked about a month ago and ever since then, ive been trying to get it back and do something about it and nothing seems to work at all. the person is posting false infprmation and is also pertending to be me. i use facebook for school and to communicate with family that live in europe. i tried to make a new facebook account and the one that got hacked popped up again and the new one i made wouldnt let me use my name cause its on the old account…he also hacked into my email account and changed the security questions so that i cant get onto in at all. the email is really important to me because i use that for school and assignments.and i called yahoo and they just said sorry.didnt help AT ALL! and how can an old account be deleted when the hacker can reactivate it? i cant get rid of my old facebook for good so that it cant be reactivated and so that he cant get on pretending to be me and reactivate it? please help me.
my facebook got hacked a while ago and sent url links to my friends, they did not get sent to everyone tho, just about 30 starting alphabetically. i have tried to reset my password several times and submitted the form above for hacked accounts. i have also submitted a form for posts sent from my account that i didn’t send. its been a couple of weeks and i haven’t heard back from any of these. somebody please help me or give information on someone to call to resolve this issue. really starting to get on my nerves now as i thaught facebook was a multi million pound business. this is a joke know has responded to any my claims/ emails and losing hope i will ever get it back. as i say its been weeks and nothing
@jewman
stupid jew
My account has also been hacked but unfortunately I don’t see any posts re similar story. I can still log in to FB but only as the person who hacked me. All my info, friends and applications have gone and the profile is entirely different because it’s it’s his and not mine. I reset my password (as recommended by fb)but am still the hacker :( FB have been notified but I get no reply and I’m getting quite frustrated by the time and effort i’m putting in to resolve the issue. Does FB support really exist???
My daughter has had her account stolen and someone is using it on an evening, they have all her pictures and info. A friend has asked them questions and they do not know the answers to them. They are also saying she wants sex with anyone from the age of 5 yrs and up, she is only 14 herself. I have deactiveted the account i can find and its not hers, please sort this as soon as possible and i would be grateful if you would let me know what is happening on my email blueeyed.elaine@hotmail.com, I am her mum.
I cannot get on my face book,everytime I try it blocks me from getting on.Something to do with a verification code.I did’nt get a verfication code when it was activated if so it was’nt in my E mail.Thank you for your help.
I can not get access to my facebook as they say my e-mail and password are not valid. I have been using them for about three years and never had any trouble befor and i want them restored so i can use them on face-book. I have just opened a subscripition with facebook an want to enjoy using it . Renee R.
When can i get back to using my proper e-mail and password with out having to get verified as i never got a verifcation code and if i can use my e-mail adress and my own password that i have been using in the past three years Thank You Renee R.
@richard ramsey
@richard ramsey
the account was hacked, we can t retrieve the password because the email was hacked too.
i forgot my password for facebook and msn
dude my dads account got hacked and now his all up on my sack so can u plase help me bro wright something i dont understand any of this soo yahh help plzzz…
@viragiste
Hi, my account was hacked few months back. I have tried doing the steps you have mentioned on this page but got NO reply.. The email account which served as my userID (in Facebook) was hacked too but I was able to retrieve it back. Now the email that is used for my facebook account was changed to another email which I could not access.. Can you please help me in getting my account back… Thanks.
@simple
..Ahmf,my fb has been hacked,and theirs a person chatting my friend and he/she told my friends bad..
..So my image was bad for my friends and family..
..thanks,and i hope you can help me in these case..
hi my original id on facebook is rashed_jit@yahoo.com.i face book id has been hacked & now some one else is now oparating my account. that person is also sendind lots of message from my account for make trable in my personal life. i m not getting my pass word back. plz deactivate my account.
I use this method, and some other stuff in the help section to hack into FACEBOOK profiles! works great. FB thinks they are hlping! I just watch and wait and then pounce and make up some seriously sick shit and use photoshop to make some epic pictures to back up horrible story… tl:dr I ruin social lives with thisz! hahahahahahaha
Alrighty, well, it says my facebook acount has been Disabled, my friend suggested that I got hacked. I logged in one morning everything was fine and then I log on an hour later and it says your account has been disabled D:< I didn't do anything wrong, so it doesn't tell me that I have an incorrect pass or user, it just says that it's disabled….so does that mean I got hacked?
my friend binita paudel’s account got hacked and other person is misusing this account and make her is big problem in collage society everywhere. her email id is ” binita_2009withme@yahoo.com“…..if possible please remove this id from facebook…we are facing many mental problem from frens and socity…so please help us by removing this id from facebook… as soon as possible please remove this id from facebook.. she is going to have another facebook id but first she need to remove this id from facebook anyhow….so please hel us…
@Kaitlyn McGarley My FB was hacked on Feb 1, 2010 as was my email associated with that acocunt, and I still don’t have my FB account back. Thankfully, the people at Google were able to help me get my gmail account back! To all these people saying that you need a complex password: that doesn’t matter! It also doesn’t matter if your passwords are different (which mine were). You can have a password a mile long with all sorts of characters, but if these hackers have planted a key logger onto your computer without you knowing it, and your protection software doesn’t recognize it as a threat, then you’re pretty much screwed.
my facebook account has been hacked, please facebook team help me i dont feel safe about dis,…ur not responding to my email,..
i recently found a problem where an error message was popping up when i was trying to sign into facebook, it was badly spelt and was possible signs of a hacker. It told me and i quote “an error has occured please TRAY again later”. If anyone can help me would you let me know
Thanks
hi jewman can you please email me @ shaniqua_babyspecial@hotmail.com please and thanks i really need your help!
my facebook account has been hacked by anybady i am so many problem in my school and place of my study :: when i put my id then it is not sign in this is my problem on facebook please if any one can help me so plz plz help me
help me i dont have money pls may i borrow your facebook i will just chat to my family
my email has been hacked and i wonder how i can i get it back because there a lot of things i need in this account so please help !!
Mine was complex. They hacked GMail servers and got account and passwords then request a password reset on Facebook. They don’t just guess simple passwords…@jose
hi my id not open…………i dont know wht is problem /………plz cheak…………..this is hack………….i don’t know how is hack
I do not know what’s going on in all this.
I had 3 months was your guitar <3
Now I write with the facebook is broken and that I am a fiction: (
I did not sign because the password does not match. Facebook is not helping at all about what’s going on there do not get it: (((
… But can someone help me here somehow, because they want to recover my old account and open a new no longer wonders how this is happening.
the only question is what to do and how.
Thank you for any help … and the answer … <3
what are you guys talking abut
@smith23
thats exactly what happen to me. if got it resolved please let me know how i go to get mine back. thanks
hi there, i want to know.. if my reset password already over the limit.. what i can do ? if who here know it please reply ya.. thanks alot ^^
ur information doesnot support me to get my fcbk back .what is going on with this fcbk is it to get hacked by anyone and use them .my fcbk has been hacked by someone and using it all along .i am much more worried because i have got all my pics out there.pls help me……….
Hi there,my facebook has been hack and my email ad also in yahoo i could not log in anymore and somebody is using it.Im vry much worried and pls help me to retried my account in fb and my email in yahoo.Pls help me also to identify this hackers.Pls pls pls help me.Thanks a lot
My facebook has been hacked for the third time successfully, my associated account was hacked as well although i reported to gmail and got it back within 2hours but all my emails had been deleted and my login id on facebook had been chnged. i don’t know what to do. facebook doesn’t get back to you theres no point reporting to them. the person has put up a weird picture as my profile picture, the account has private msgs and pictures on it. what should i do? need help!!!!
my facebook and email got hacked i cannot give my original email addy due to the fact that somebody hacked it and i know who the person is i need my original facebook back pls