Home » Internet » Facebook account got hacked – need help!

Facebook account got hacked – need help!

February 26th, 2009

When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. We assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.

facebook incorrect email password Facebook account got hacked   need help!

Follow these steps to recover your hacked Facebook account:

  1. Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access
  2. (link updated on September 17th)
    my account has been compromised Facebook account got hacked   need help!

  3. Contact email address: enter your email address, if possible the same email you have registered account with
  4. Full name on the account: enter your full name on the account so they will be able to verify application
  5. Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
  6. Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
  7. Your contact email address: use same email as you entered for step #2
  8. URL (web address link) of the profile page: simply copy/paste URL of your profile
  9. facebook url Facebook account got hacked   need help!

  10. Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
  11. Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.


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  1. shahana_sun
    December 4th, 2011 at 11:48 | #1

    Please help me to get my yahoo id & fb account both r in one email address.My yahoo id & fb account hacked on 3rd november i tried my best but i din’t get result yet.

  2. tim
    December 6th, 2011 at 14:45 | #2

    hiiii i`ve tried to click the site but there is nothing asking about contact e-mail and etc just like the picture shown above ……

  3. wanda baxter
    December 10th, 2011 at 14:26 | #3

    my account was hacked and i want my account back so i can get into it. i’ve done everything to get back into it, but haven’t been able to. How long will this take

  4. debbie schirk
    December 12th, 2011 at 03:21 | #4

    my acc has got hacked and this person doesn’t exist and this person has changed my password what can i do plz help all i want is my face-book acc back i have lost all my friends and games.

  5. J Marie Jones
    December 16th, 2011 at 23:42 | #5

    My facebook & Email has been hacked…I want my old facebook back, with games & friends…how can I get this back? I can’t get into facebook or my email.

  6. saniya
    December 19th, 2011 at 10:01 | #6

    my account has been locked as someone tried to login my account somebody please help

  7. ruth
    December 21st, 2011 at 15:42 | #7

    I want my old facebook account, i set up a new one but trying to get my old one so that i do not need to started new

  8. lamelamelame222
    December 21st, 2011 at 17:32 | #8

    hey my facebook and has been hacked… and the email of it has been changed to the hacker’s email address…. and now…. that hacker is having my pictures and is black mailing that he will edit it and sent it to everyone in ma friends in the friends list…. i have to get it back now… or else should pay him 60,000… i dont have so much money!! PLZ HLP ASAP
    i have only 2 dayz!!

  9. naima
    December 31st, 2011 at 16:40 | #9

    my mail and fb both accounts are haked be someone. may I request to facebook authority to give any way, how I can delet that account atleast.

  10. Gina minta
    January 2nd, 2012 at 14:46 | #10

    My facebook account is blocked for 6days now,please i want my account back and if any violation commit by postings now reading the instruction i will never committ such error again. please i dont want to loose my friends.

  11. @Toseef Ali
    January 4th, 2012 at 11:32 | #11

    hey….. my yahoo mail and facebook account are haked be someone. May i request to facebook authority plzzzz solve my problem urgently. it is my humbly request for u.. and give any way.how i can recover my accounts.

  12. Anonymous
    January 6th, 2012 at 18:56 | #12

    Hi, my FB account is being hacked when want login it is displayed as your account is unavailable, please help me to recover my old account back.

  13. elaine
    January 10th, 2012 at 08:03 | #13

    My facebook account get hack by today …. help me pls??

  14. Dinesh
    January 11th, 2012 at 15:28 | #14

    Somebody hacked my fb account and mail account and changed my mail account on fb…..
    HELP!!!!!!!!!!

  15. Maria Castanon
    January 17th, 2012 at 07:00 | #15

    somebody hacked my Facebook, and changed both my password and email so i can’t login at all and they also hacked my email for Facebook so i can’t use that at all… I’ve tried everything Facebook asked me to do but nothing is working my page is temporarily down but i just want it back please please help!!!

  16. 87_girl
    January 17th, 2012 at 08:27 | #16

    i already use this site to solve my fb hack, and it works! thank you so much! btw, it happens because a friend send me an article, and when i click that, it requires me to download a program and since that my fb in loading,, and the tab of “welcome to facebook” change into “COMPLETE” :]. sigh,, now i try to not curious with weird article anymore! once again. THX :):):)

  17. deborah
    January 24th, 2012 at 23:02 | #17

    i was hacked on FB and i canged my password and my home page is blank. i tried to deactivate my account until this is fixed but i was denied acess to do so. i did not realize that i had a virus until i tried to do a system restore and to say the the least everything went wrong. my antivirus is locked down to. could someone please help. thanks

  18. brizay
    January 29th, 2012 at 13:37 | #18

    hey last day i got hacked on my facebook a guy changed my email and pass pls help me my username is facebook.com/CM.Punk.Rulez

    please help me

  19. shafiq rehman
    January 30th, 2012 at 21:32 | #19

    my facebook group of 30000 odd members has been hacked and all admins removed and banned from group..now there are no admins at all.. i have managed to enter back in the group with a different id but how will i be able to regain the admin post and someone tells me that the person who has added the most members will be made admin by facebook, is this true and how will i know etc..my group was hacked yesterday and today there are no admins there,,, first fake ids of some of the admins were made and slowly one by one all hav disappeared..pls help..do i need to take any further action or facebook contact me and how..

  20. maricar
    February 2nd, 2012 at 12:52 | #20

    i can’t restore my facebook account anymore. my account was hacked. please help me

  21. Edward dawson
    February 3rd, 2012 at 01:58 | #21

    please help me my facebook account was hacked..

  22. pradeep usha
    February 3rd, 2012 at 07:04 | #22

    when my face book account the page displayes you are the banglore winner

  23. deepti joshi
    February 3rd, 2012 at 11:00 | #23

    my fb account hacked and fb id also change

  24. Anonymous
    February 9th, 2012 at 10:40 | #24

    i forget my password plZz HeLp Me .. . .

  25. Anonymous
    February 9th, 2012 at 10:42 | #25

    any one help me my no!! is 03472457589 . . .. . . pLZzZ rEpLy . .

  26. Jgrays
    February 11th, 2012 at 04:07 | #26

    My dad hacks through my facebook with these old men from ITT Tech and I have no idea who these men are, I have never met them in my life, and they are hacking through my facebook. I do feel violated and and creeped out because these are old men and my dad is 48 years old. And again, I don’t know who these old men are and I am truly scared because i dont know who these men are. Can I report my dad for hacking me?? And is Facebook hacking illegal??

  27. amita jain
    February 14th, 2012 at 16:58 | #27

    hey i need help…
    some one haked my fb account and connected gmail account also so i cant get the reset code….
    plz help how i got my account back

  28. Anonymous
    February 16th, 2012 at 02:06 | #28

    my facebook got hacked and i want it back it has family history on it please help me get it back i would be so grateful.

  29. wan
    February 18th, 2012 at 02:56 | #29

    thank bro u help me

  30. Esther Hare
    February 26th, 2012 at 00:04 | #30

    Your security sucks!!! I’ve been hacked. I’ve tried contacting you! I’ve followed all the steps u offered!! Got locked out myself for trying to get your help?? Why cant u help me get rid of my hacker! They are posting vile things under my name..changing my ‘likes & dislikes’. Messed w/ my games! Is there nothing u ppl can do? TIP..WHEN CHECKING ACCTS’ SECURITY, WHY CANT YOU ADD A FEATURE TO “END ACTIVITY” WHILE THEY’ER DESTROYING MY FB ACCT’? (in active session) I want to “end activity” while they are in active session!!!! CHANGE THIS FEATURE AND YOU AND FB USERS WILL BE MUCH BETTER OFF!! CHANGE “END ACTIVITY” TO “END ACTIVITY” WHILE SOMEONE IS IN AN ACTIVE SESSION??????? PLEASE!!

  31. faten
    March 6th, 2012 at 09:08 | #31

    i cant log in to my facebook account some one hacked my account

  32. faten
    March 6th, 2012 at 09:09 | #32

    what should i do????????????????????????????????

  33. bekkie pimental
    March 6th, 2012 at 20:17 | #33

    i cant get onto my other email and my fb was hacked.. annoyed plz help

  34. Mat
    March 7th, 2012 at 00:04 | #34

    My fb and email got hacked.somebody already changed password both of that.help centre in facebook not helpfull.please help me.i cant recover my fb and email acc.

  35. Sam Deans
    March 7th, 2012 at 13:05 | #35

    I can see my account through frens fb account, it still there, but when i key in my email and password to login it take me to other people account, before htis it was hacked but i can still recover the accoun..huhu. but when i try to recober using the Identify your account. it show other people picture account, i frusterated, i can not regain my account back. I think maybe FB will provide a better solution for the security like everytime we try to login it will asked for a security numberor a code which we can get by our sms or phone so if our FB account or email get hacked the hacker cannot get the code by email, becaouse we can received the code by our phone, like what Tagged did for security login to other device. It is good, i still trying to regain my account back, almosy a week noy, i try everyday please help me my fb email is “cam2pai@yahoo.com” and my nick name “Sam Deans”. thanks.

  36. cameron
    March 13th, 2012 at 00:26 | #36

    when i try to log into my account it say For security reasons your account is temporarily locked and when i do the thing for them to send send me unlock code iam not getting it,iam so pissed

  37. vincent
    March 16th, 2012 at 17:40 | #37

    facebook you very suck !!! please make your customer service better !! FACEBOOK not helpfull!! now my facebook account hacked my someone he keep on change my email and password !! what should i do ?

  38. johnalyn
    March 22nd, 2012 at 08:11 | #38

    hi dear!my facebook and yahoo account of my friend was hacked..we try to log in but it seems hacker change the password..what should we do to recover my friends account..please help us..hackers are using my friends account and posting bad words againts my friend..tnx

  39. ashlee
    April 5th, 2012 at 22:15 | #39

    <ok what do i do if an ex boyfriend is still trying to get into my facebook and email and i wanted to know if there is other thing to protect my stuff instead of changing my pass word again?

  40. neilpatrick
    April 6th, 2012 at 18:54 | #40

    give me my acc

  41. Anonymous
    April 10th, 2012 at 16:43 | #41

    my facebook doesnot showss the screeen you showed help me please

  42. Patricia Williams King
    April 14th, 2012 at 05:53 | #42

    My Facebook account is blocked or hacked, it’s blank when I try to get into it; and when I try to pull up the emails, I can see them (Usually) but I can’t reply to them or answer them. When are you going to fix this? This has been going on for 10 days now, I changed my password at Facebook’s suggestion…but it STILL won’t let me log in…what Now?

  43. Patricia Williams King
    April 14th, 2012 at 05:59 | #43

    Change what?

  44. Patricia Williams King
    April 14th, 2012 at 06:29 | #44

    Am I disabled, or blocked? They said someone hacked me (Or tried too) but I STILL can’t log in…how do I fix this?

  45. Anonymous
    April 14th, 2012 at 20:55 | #45

    my account is temporarly locked for 10days ….is there any way to unlock it ?other than the verification process which i tried n no help avail……help plzzzzzzzzzzzzz

  46. FATIMA
    April 17th, 2012 at 14:08 | #46

    my facebook account is temporary suspended for security reasons:( what can i do ???? plzzzzzzzzzzz tel me fast

  47. Xuni Khan
    April 25th, 2012 at 06:50 | #47

    plxx i’ve uploaded my pix on fb n my account is now hacked what should i do???????

  48. ashwini
    May 6th, 2012 at 06:46 | #48

    hey frndz.. my fb a/c n gmail id got hacked.. i had tried my best to get it back bt nothng workd.. plz help

  49. Anonymous
    May 7th, 2012 at 11:55 | #49

    The SAME exact thing just happened to me i just came back from a trip for 2 weeks and I had no access to facebook. The hacker made a new email for me and password and I can’t figure anything out after trying so hard. I REALLY dont want to make a new facebook. What did you end up doing?

  50. Bvs
    May 10th, 2012 at 13:03 | #50

    My fb account ws hacked 4days ago and the hacker changed my password.i tried resetting it but no longer have access to my email..what can i do to restore it..plz help

  51. sangeetha
    May 12th, 2012 at 14:26 | #51

    my account has been locked as someone tried to login my account somebody please help… this happened many times and when i created new one’s the same is happening.. plz for god sake help me out frm ths…

  52. Imentall
    May 15th, 2012 at 16:57 | #52

    My boyfriends e-mail AND Facebook accounts have been hacked and passwords changed for each. So……..now he has no access to either account and cannot recover his Facebook account without the associated e-mail login to recover. WTH!! This is insane. How do you prove your you, when the hacker has changed ALL THE INFORMATION ASSOCATED WITH YOU ACCOUNT? Not to mention, they have changed/removed picture and other identifying information. Can’t they just suspend an account that has been hacked?

  53. tamara
    May 16th, 2012 at 14:57 | #53

    Please help me to get my yahoo id & fb account both r in one email address.My yahoo id & fb account hacked, i tried my best but i din’t get result yet.plz do something immedietly

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